Speaker Listing

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  Gonzalo Carpintero

  Vice President Operations EMEA - Radisson Hotel Group

  Service Excellence, Digitalisation and Process Automation: A Real Trade-off?

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  Adelle Chilinski

  Head of Risk Governance & Compliance - Premier Inn

  The Biggest Risk is Ignoring Risk

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  Colin Minto

  Senior Director, Talent Acquisition and Employer Brand, Europe - Marriott International

  It Starts with Retention!

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  Binu Varghese

  Director of Revenue - Hyatt Hotels

  Tackling Revenue Management and Profitability

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  Tiago Venancio

  Development Director - Choice Hotels International

  Harnessing the Ever-changing Trends of Hospitality to Develop your Hotel

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  Alexandra Tollman

  Director of Sales - Red Carnation Hotels

  Protecting Our Planet: How to Tackle Hotel Sustainability to #MakeTravelMatter

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  Raymond Santamaria

  F&B Development Director - Apex Hotels

  ‘Beyond Breakfast’ – The Journey to Creating Destination Hotel Bars & Restaurants

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  Laszlo Posa

  Corporate Director of Revenue Management - Pentahotels

  Average Rate vs Customer Life Time Value?

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  Magdalena Osmola

  Marketing & Communications Director - Vale do Lobo Resort

  Happy is the New Rich: Marketing to the New Society - Staying Ahead of Ever-Changing Expectations

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  Rob Payne

  Director - BT Wi-fi

  Wi-fi and the Connected Room

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  Stuart Symes

  Vice President Franchise Operations - Northern Europe - Accor

  Innovation Award Judge

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  James Latham

  Operations Lead Innovation & Proposition - Whitbread

  Innovation Award Judge

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  Lisa Selvin Aparicio

  Director of Global Sales - Rosewood Hotels & Resorts

  Innovation Award Judge

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  Prakash Krishnamurthy

  Director Development Northern Europe - AccorHotels

  Innovation Award Judge

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  Lauren Goodwin

  Head of Hotels – Sales and Revenue - Greene King

  Innovation Award Judge

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  Konstantinos Karampelias

  Director of Food & Beverage - Hyatt Hotels Corporation

  Innovation Award Judge

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  Inna Nekrassova

  Assistant Revenue Manager - Four Seasons Hotels UK Collection

  Innovation Award Judge

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  Tim Molden

  Director of Security - The Savoy

  Innovation Award Judge

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  Susana Balint

  Senior Account Director Corporate - Park Plaza Hotels Europe

  Innovation Award Judge

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  Gloria Milani

  Director of Sales - Novotel London Canary Wharf - Accor

  Innovation Award Judge

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  Zobert Asloune

  Director of Sales - citizenM

  Innovation Award Judge

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  Lee Robinson

  Head of Operational Excellence - Travelodge

  Innovation Award Judge

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  Magdalena Osmola

  Marketing & Communications Director - Vale do Lobo Resort

  Innovation Award Judge

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  Hamish Kilburn

  Editor - Hotel Designs

  Innovation Award Judge

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  Matthew Carter

  MODIO Guestroom Acoustic Control

  Sound Advice: A New Approach to Guestroom Noise

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  Charli Hunt

  Proof Content

  5 Steps for Creating Content That Brings Customers to Your Website

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  Christian Peacock

  Market Sell Repeat Ltd

  Marketing & Loyalty in a Modern World

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  Chris Harrington

  hoppaGo

  hoppaGo - Specialists in Ground Transportation

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  Kevin Bidner

  HCN, the Hotel Communication Network

  Panel Session: Tech & Hotels: Where to Start and How to Get it Right

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  Charli Hunt

  Founder - Proof Content

  Panel Session: Targeting Your Future Customer: Marketing Tips for 2020

• 

  Christian Bozeat

  Macom GmbH UK

  The Importance of Detailed Design in Technology Delivery

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  Matt Goom

  Mad Design Group UK Ltd - EcoSmart Fire

  Panel Session: Design Your Way to Success

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  Lee Batchelor

  Elecosoft - IconSystem

  Digital Transformation for Hotels

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  Anna Silovsky

  Inn Style

  Standardising vs. Standing Out: The Balance Between Technology and Personality

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  Stefano Ladavac

  Infinity Luxury Ltd

  Panel Session: Design Your Way to Success

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  Colin Duff

  Human Innovation

  Rapid Innovation at Scale: Building an Experimentation Mindset

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  Amy Wallis

  Market inn Ltd

  Integrated Marketing Strategy: Myths & Facts

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  Sam Hurst

  Accumulus Accounting

  Outsourcing Your Hotel Finances While Maintaining a Personal Service

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  Paul Thompson

  Founder - Acorn Finance

  Panel Session: Tips & Tricks for Growing Your Hotel Business

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  Christian Bozeat

  Managing Director - Macom GmbH UK

  Panel Session: Tech & Hotels: Where to Start and How to Get it Right

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  Stefan Thomaschuetz

  Director - APAC - EXP360

  How Hotels around the world us VR/ 360 Technology in Training.

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  Lorenzo Di Cataldo

  U-Earth Biotech

  Pure Air Zone: The “new Wi-Fi” for the Leading Hotels

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  Florian Augustin

  HotelPartner Yield Management

  Right Place + Right Time + Right Price = True Performance

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  Adam Hamadache

  CEO - DHM

  Panel Session: Targeting Your Future Customer: Marketing Tips for 2020

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  Jason Batty

  HJR Tax

  Unlocking Tax Savings for Hotel Owners

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  Adam Hamadache & Ciara Crossan

  The Wedding Dates Method

  The Ultimate Wedding Sales Strategy

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  John Coldicutt

  Planday

  How to Save Time, Increase Profits and Boost Employee Loyalty

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  Brian Stevens

  EVACLITE

  Fire Exit Signs - Passive or Dynamic? What would you choose?

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  Lisa Pohll

  Vice President of Business Development - Chargerback Lost and Found Solutions

  Panel Session: Tech & Hotels: Where to Start and How to Get it Right

• 

  Nicole Faessler & Marlon King

  Director Operations Europe & Account Executive - Adia

  Why Smart Bosses Love the Gig Economy

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  Silvia Gualano

  RoomCloud

  Panel Session: The Future of Digital Marketing & Analytics

• 

  Neil Bland

  Leisure Energy

  Panel Session: Sustainable Energy Solutions to Transform Your Hotel

• 

  Benjamin Devisme

  Quicktext

  Panel Session: Tips & Tricks for Growing Your Hotel Business

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  Benjamin Devisme

  Quicktext

  Panel Session: The Future of Digital Marketing & Analytics

• 

  Steve Blunsten

  Mobile Plant Rooms Ltd

  How To Avoid Days With NO Heating And Hot Water..

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  James Harrabin

  Travlet

  Own the Digital Experience to Drive Direct Bookings

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  Antonio Rami

  Kantox

  Panel Session: Tips & Tricks for Growing Your Hotel Business

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  Lucas Luxton

  CrowdRiff

  Panel Session: The Future of Digital Marketing & Analytics

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  Cian Duggan

  Carbon Credentials

  Panel Session: Sustainable Energy Solutions to Transform Your Hotel

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  Kate Eyre

  Kate Eyre Garden Design

  Panel Session: Design Your Way to Success

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  John Brough

  Delta Controls Inc

  Hotel Room Automation

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  Chris Hicks

  SimplePay Group

  Turning PCI Compliance into increased Revenue

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  Chris Hicks

  SimplePay Group

  Panel Session: Tech & Hotels: Where to Start & How to Get it Right

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  Nathan Gyaneshwar

  Marketboomer

  Introducing a New Era of Hotel Procurement

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  James Thackrah

  Schneider Electric

  Panel Session: Sustainable Energy Solutions to Transform Your Hotel

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  Nathan Gyaneshwar

  Marketboomer

  Panel Session: Workforce Management: How to Enable Your Staff's Success

• 

  Joanna Kapatou

  Considerate Group

  Panel Session: Sustainable Energy Solutions to Transform Your Hotel

• 

  Paul Smith

  Häfele UK Ltd

  Digital Living - We Make It Easy

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  Michal Rao

  STR

  Panel Session: Tips and Tricks for Growing Your Hotel Business

• 

  Eugene B. Jones

  RoomOrders

  Panel Session: Mastering the 5-Star Guest Experience

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  Jacob Haynes

  CrewPlanner

  Panel Session: Workforce Management: How to Enable Your Staff's Success

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  Steven Keenan

  Management Security Solutions Limited

  Panel Session: Mastering the 5-Star Guest Experience

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  Johan de Jager

  Brigad

  Panel Session: Workforce Management: How to Enable Your Staff's Success

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  Ruben Westmeijer

  Head of Channel Sales - Mews Systems

  Panel Session: The Future of Digital Marketing & Analytics

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  Keith McMahon

  Venue View

  Panel Session: Targeting Your Future Customer: Marketing Tips for 2020

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  Kay Sawyer

  Hotel Suppliers

  Panel Session: Workforce Management: How to Enable Your Staff's Success

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  John Coldicutt

  Planday

  Panel Session: Workforce Management: How to Enable Your Staff's Success

• 

  Raffaele Aprea

  Green Network Energy

  Panel Session: Sustainable Energy Solutions to Transform Your Hotel

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  Ian Robinson

  TVision Technology Ltd

  Making Tax Digital – part of the Digital Transformation journey