Speaker Listing
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Aneela Javaid
7tnine Developments
Panel Session: Marketing from A-Z
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Anthony Ryland
Tap’d Solutions
Great customer experiences come from great leaders and employee experiences!
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Gonzalo Carpintero
Vice President Operations EMEA - Radisson Hotel Group
Service Excellence, Digitalisation and Process Automation: A Real Trade-off?
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Adelle Chilinski
Head of Risk Governance & Compliance - Premier Inn
The Biggest Risk is Ignoring Risk
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Colin Minto
Senior Director, Talent Acquisition and Employer Brand, Europe - Marriott International
It Starts with Retention!
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Binu Varghese
Director of Revenue - Hyatt Hotels
Tackling Revenue Management and Profitability
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Tiago Venancio
Development Director - Choice Hotels International
Harnessing the Ever-changing Trends of Hospitality to Develop your Hotel
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Alexandra Tollman
Director of Sales - Red Carnation Hotels
Protecting Our Planet: How to Tackle Hotel Sustainability to #MakeTravelMatter
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Raymond Santamaria
F&B Development Director - Apex Hotels
‘Beyond Breakfast’ – The Journey to Creating Destination Hotel Bars & Restaurants
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Laszlo Posa
Corporate Director of Revenue Management - Pentahotels
Average Rate vs Customer Life Time Value?
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Magdalena Osmola
Marketing & Communications Director - Vale do Lobo Resort
Happy is the New Rich: Marketing to the New Society - Staying Ahead of Ever-Changing Expectations
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Rob Payne
Director - BT Wi-fi
Wi-fi and the Connected Room
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Stuart Symes
Vice President Franchise Operations - Northern Europe - Accor
Innovation Award Judge
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James Latham
Operations Lead Innovation & Proposition - Whitbread
Innovation Award Judge
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Lisa Selvin Aparicio
Director of Global Sales - Rosewood Hotels & Resorts
Innovation Award Judge
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Prakash Krishnamurthy
Director Development Northern Europe - AccorHotels
Innovation Award Judge
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Lauren Goodwin
Head of Hotels – Sales and Revenue - Greene King
Innovation Award Judge
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Konstantinos Karampelias
Director of Food & Beverage - Hyatt Hotels Corporation
Innovation Award Judge
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Inna Nekrassova
Assistant Revenue Manager - Four Seasons Hotels UK Collection
Innovation Award Judge
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Tim Molden
Director of Security - The Savoy
Innovation Award Judge
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Susana Balint
Senior Account Director Corporate - Park Plaza Hotels Europe
Innovation Award Judge
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Gloria Milani
Director of Sales - Novotel London Canary Wharf - Accor
Innovation Award Judge
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Zobert Asloune
Director of Sales - citizenM
Innovation Award Judge
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Lee Robinson
Head of Operational Excellence - Travelodge
Innovation Award Judge
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Magdalena Osmola
Marketing & Communications Director - Vale do Lobo Resort
Innovation Award Judge
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Hamish Kilburn
Editor - Hotel Designs
Innovation Award Judge
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Matthew Carter
MODIO Guestroom Acoustic Control
Sound Advice: A New Approach to Guestroom Noise
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Charli Hunt
Proof Content
5 Steps for Creating Content That Brings Customers to Your Website
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Christian Peacock
Market Sell Repeat Ltd
Marketing & Loyalty in a Modern World
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Chris Harrington
hoppaGo
hoppaGo - Specialists in Ground Transportation
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Kevin Bidner
HCN, the Hotel Communication Network
Panel Session: Tech & Hotels: Where to Start and How to Get it Right
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Charli Hunt
Founder - Proof Content
Panel Session: Targeting Your Future Customer: Marketing Tips for 2020
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Christian Bozeat
Macom GmbH UK
The Importance of Detailed Design in Technology Delivery
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Matt Goom
Mad Design Group UK Ltd - EcoSmart Fire
Panel Session: Design Your Way to Success
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Lee Batchelor
Elecosoft - IconSystem
Digital Transformation for Hotels
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Anna Silovsky
Inn Style
Standardising vs. Standing Out: The Balance Between Technology and Personality
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Stefano Ladavac
Infinity Luxury Ltd
Panel Session: Design Your Way to Success
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Colin Duff
Human Innovation
Rapid Innovation at Scale: Building an Experimentation Mindset
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Amy Wallis
Market inn Ltd
Integrated Marketing Strategy: Myths & Facts
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Sam Hurst
Accumulus Accounting
Outsourcing Your Hotel Finances While Maintaining a Personal Service
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Paul Thompson
Founder - Acorn Finance
Panel Session: Tips & Tricks for Growing Your Hotel Business
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Christian Bozeat
Managing Director - Macom GmbH UK
Panel Session: Tech & Hotels: Where to Start and How to Get it Right
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Stefan Thomaschuetz
Director - APAC - EXP360
How Hotels around the world us VR/ 360 Technology in Training.
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Lorenzo Di Cataldo
U-Earth Biotech
Pure Air Zone: The “new Wi-Fi” for the Leading Hotels
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Florian Augustin
HotelPartner Yield Management
Right Place + Right Time + Right Price = True Performance
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Adam Hamadache
CEO - DHM
Panel Session: Targeting Your Future Customer: Marketing Tips for 2020
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Jason Batty
HJR Tax
Unlocking Tax Savings for Hotel Owners
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Adam Hamadache & Ciara Crossan
The Wedding Dates Method
The Ultimate Wedding Sales Strategy
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John Coldicutt
Planday
How to Save Time, Increase Profits and Boost Employee Loyalty
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Brian Stevens
EVACLITE
Fire Exit Signs - Passive or Dynamic? What would you choose?
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Lisa Pohll
Vice President of Business Development - Chargerback Lost and Found Solutions
Panel Session: Tech & Hotels: Where to Start and How to Get it Right
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Nicole Faessler & Marlon King
Director Operations Europe & Account Executive - Adia
Why Smart Bosses Love the Gig Economy
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Silvia Gualano
RoomCloud
Panel Session: The Future of Digital Marketing & Analytics
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Neil Bland
Leisure Energy
Panel Session: Sustainable Energy Solutions to Transform Your Hotel
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Benjamin Devisme
Quicktext
Panel Session: Tips & Tricks for Growing Your Hotel Business
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Benjamin Devisme
Quicktext
Panel Session: The Future of Digital Marketing & Analytics
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Steve Blunsten
Mobile Plant Rooms Ltd
How To Avoid Days With NO Heating And Hot Water..
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James Harrabin
Travlet
Own the Digital Experience to Drive Direct Bookings
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Antonio Rami
Kantox
Panel Session: Tips & Tricks for Growing Your Hotel Business
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Lucas Luxton
CrowdRiff
Panel Session: The Future of Digital Marketing & Analytics
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Cian Duggan
Carbon Credentials
Panel Session: Sustainable Energy Solutions to Transform Your Hotel
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Kate Eyre
Kate Eyre Garden Design
Panel Session: Design Your Way to Success
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John Brough
Delta Controls Inc
Hotel Room Automation
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Chris Hicks
SimplePay Group
Turning PCI Compliance into increased Revenue
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Chris Hicks
SimplePay Group
Panel Session: Tech & Hotels: Where to Start & How to Get it Right
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Nathan Gyaneshwar
Marketboomer
Introducing a New Era of Hotel Procurement
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James Thackrah
Schneider Electric
Panel Session: Sustainable Energy Solutions to Transform Your Hotel
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Nathan Gyaneshwar
Marketboomer
Panel Session: Workforce Management: How to Enable Your Staff's Success
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Joanna Kapatou
Considerate Group
Panel Session: Sustainable Energy Solutions to Transform Your Hotel
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Paul Smith
Häfele UK Ltd
Digital Living - We Make It Easy
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Michal Rao
STR
Panel Session: Tips and Tricks for Growing Your Hotel Business
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Eugene B. Jones
RoomOrders
Panel Session: Mastering the 5-Star Guest Experience
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Jacob Haynes
CrewPlanner
Panel Session: Workforce Management: How to Enable Your Staff's Success
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Steven Keenan
Management Security Solutions Limited
Panel Session: Mastering the 5-Star Guest Experience
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Johan de Jager
Brigad
Panel Session: Workforce Management: How to Enable Your Staff's Success
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Ruben Westmeijer
Head of Channel Sales - Mews Systems
Panel Session: The Future of Digital Marketing & Analytics
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Keith McMahon
Venue View
Panel Session: Targeting Your Future Customer: Marketing Tips for 2020
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Kay Sawyer
Hotel Suppliers
Panel Session: Workforce Management: How to Enable Your Staff's Success
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John Coldicutt
Planday
Panel Session: Workforce Management: How to Enable Your Staff's Success
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Raffaele Aprea
Green Network Energy
Panel Session: Sustainable Energy Solutions to Transform Your Hotel
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Ian Robinson
TVision Technology Ltd
Making Tax Digital – part of the Digital Transformation journey