Keynote Theatre 3: Sponsored by Omni Group
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Tuesday
11.00 - 11.30
Nicola Underhil and Liz Watson
Hilton Birmingham MetropoleMaking A Place for Everyone: Innovating Resource Recruitment & Reward
11.45 - 12.15
Robert Richardson FIH MI
Institute of HospitalityHow the Technology Trends of Today Will Impact the Hospitality Industry of Tomorrow
12.30 - 13.00
Steven Foster & Harleigh Brown
Omni Facilities Management: CEO and Omni IPS: Business Development ManagerThe Perfect Harmony: How Housekeeping & Specialist Services Complement Each Other in the Hospitality Industry.
13.15 - 13.45
Dayle Guy & Guests
Epson and LightspeedWomen in Hospitality: Challenges and Strategies for Sustaining and Growing a Business in Today''s Landscape
Hear from a panel, hosted by Dayle Guy from Epson, of inspiring women discussing their challenges and successes in the hospitality industry.
14.00 - 14.30
Louise Bates
TUI GroupInnovating guest experience in leisure hotels
Strong recovery of leisure hotel market leading to increased competition. Guest experience is key to differentiation.
14.45 - 15.15
Peter Scerbina
ECEX Group AGAutomated Currency Exchange Solutions for the Hotel Industry
15.30 - 16.00
Lucy Knott
Fairtrade FoundationWhy Do we Need Fair Food Systems?
Sustainable, equitable food systems are critical for the survival of both people and planet, but how do ESG principles apply to hotels? From tea and coffee to wine and cocoa, we need sustainable, resilient and holistic supply chains to support the producers of today, and tomorrow. Climate change is triggering a host of consequences and to have a sustainable future, we must also have a fair future.
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Wednesday
11.00 - 11.30
Phil Street, Dr Pablo Pereira-Doel, Katariina Reissaar & Marco De Simone
Institute of HospitalityHow the Technology Trends of Today Will Impact the Hospitality Industry of Tomorrow
11.45 - 12.15
Timothy Griffin
Wellbrook Hospitality / LEVENNavigating the Metaverse - Taking an ''IRL'' project and taking it virtual
Following the successful launch of the brand''s first hotel, LEVEN Manchester, Timothy Griffin will go into depth on building the second hotel site in the Metaverse, taking their guests on the journey and the process to date - bringing the real-life hotel experience into the virtual world.
12.30 - 13.00
Andrei Fomin
Banya No.1 - Bathhouse & Wellness SpaSocial Spa trends and time-honoured Wellness traditions and Experience
13.15 - 13.45
Albert Creixell
Amazon Alexa EnterpriseAlexa Smart Properties in the Hospitality sector
14.00 - 14.30
Steven Foster & Michelle Daniel
Omni Facilities Management CEO and Omni Software Solution COOHow Innovations in Technology Are Defining the Future of Hotel Operations
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