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28 & 29 SEPT 2021


: Sponsor of Keynote Theatre 2

Häfele Theatre 2

    • Wednesday

      This speaker timetable is out of date!


      11.00 - 11.30

      Lee Batchelor
      Elecosoft IconSystems

      Digital Transformation for Hotels

      This seminar will look at the challenges faced within the hotel sector around the management and communication of brand standards and specifications. Focussing on the impact a lack of process and centralised systems have on an organisation. We will look at how hotels currently manage their information, how it is communicated and a better-defined route to managing this huge amount of data. We will discuss how the IconSystem has specifically been adapted for our client, why this works for them and how this can benefit the wider industry as a whole.


      11.45 - 12.15

      Sam Hurst
      Accumulus Accounting

      Outsourcing Your Hotel Finances While Maintaining a Personal Service

      Understanding how outsourcing your hotel’s finance requirements using modern technology can not only save you costs, simplify your finances and allow greater consistency but also allow you to maintain the personal service you would expect whether you are an independent hotel, a hotel group or a hotel management company.


      12.30 - 13.00

      Paul Smith
      Häfele UK Ltd

      Digital Living - We Make It Easy

      Controlling lights, doors, wardrobes, furniture locking and more from a smartphone, tablet or wireless wall switch is ready now. As living becomes digital, hotel rooms can lead the way into the future by becoming ‘Smart Rooms’ using coordinated chips, hubs and controllers in a modular and expandable system. Give your guests a carefree stay where they don’t even have to get out of bed to boil the kettle.


      13.15 - 13.45

      Christian Bozeat
      Macom GmbH UK

      The Importance of Detailed Design in Technology Delivery

      As technology gets more important and more complex it is important to know what you are going to deploy well before you go to procurement to ensure you get the experience that you and your customers expect... and importantly that you only pay for what you should!


      14.00 - 14.30

      Florian Augustin
      HotelPartner Yield Management

      Right Place + Right Time + Right Price = True Performance

      In today's fast paced and extremely dynamic marketplace, performance management can massively influence a hotels revenue stream. Whether this may come through internal procedures or external help, it is essential that every hotel, no matter the size or location, has a unique strategy in place starting from the baseline up to the finest detail. Timing, decision-making, and formidable execution is key in order to keep up and elevate ahead.


      14.45 - 15.15

      Charli Hunt
      Proof Content

      5 Steps for Creating Content That Brings Customers to Your Website

      Charli Hunt discusses the 5 steps you need to take when creating content for your website; from knowing who your audience is to optimising your content for search engines. Attract new visitors and convert them into customers with content marketing.


      15.30 - 16.00

      Nicole Faessler & Marlon King
      Director Operations Europe & Account Executive

      Why Smart Bosses Love the Gig Economy

      The concept of work and how we think of short-term engagements is changing. Gig work is also catching up fast in Hospitality with many on-demand platforms emerging - one of the biggest reasons companies are falling in love with this latest technology is its massive impact on the bottom line. Bosses nowadays get jobs completed by someone available to pick up the gig, helping them to ensure smooth operations during the busy season. We will show you how technology can help you tap into the benefits of gig work.