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19 & 20 October 2022

ExCeL LONDON

Panel Theatre

    • Tuesday

      11:00 - 11:30 - Everyday Sustainability - Using Our Resources Responsibly

      With sustainability continuing to drive change and innovation in the industry, it's never been more important to adopt new strategies for going green.

      Bursting with progressive & practical pointers on how to make your hotel business more sustainable, this panel session is not to be missed!

      12:00 - 12:30 - Delivering the 5 Star Experience

      Anticipating guests’ needs, providing intuitive services & incorporating interior design that ultimately enhances customer experience is not easy - but fear not, our panellists are here to help!

      From implementing the latest tech to effortlessly syncing functionality and style through design, the ways you can keep your guests leaving with that 5-star feeling are endless!

      14:00 - 14:30 - Marketing from A-Z - Everything you need to know

      With new technologies continuing to disrupt the marketing landscape, wouldn't it be great to know the next big trend before it's even a thing?

      Join our panellists as they reveal what's just around the corner!

      15:00 - 15:30 - Mastering the Art of Health & Safety - Protecting your Staff and Customers

      Health and safety is a concern for any business, but the hospitality industry often comes with increased risks.

      From COVID regulations to slip hazards, this panel will teach you everything you need to know in order to protect your staff and customers from health and safety risks.