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19 & 20 October 2022


Tim Theofanou: Speaking at the Hotel 360

Tim Theofanou

Senior Corporate Director, Culture & Experience  -  Nobu Hotels

Brand Culture and Experience: What are you saying?

Now more than ever, who you are and what your brand stands for matters.
No longer is it okay to stay silent. Words are not enough; they need actions and initiatives to support them. Are you really creating an inclusive environment? How engaged are your colleagues? Is your messaging relevant and believable? How does all of this translate into guest service and experience?

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