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28 & 29 SEPT 2021


John Owen: Speaking at the Hotel 360

John Owen


Now, Every Hotel can have an “App”

The Covid pandemic has accelerated change in all aspects of hotel operations. Traditional “Apps” are no longer the preserve of the larger hospitality groups. This seminar will describe how every hotel – irrespective of size and budget limitations – can utilise new technology and design their own Guest Services “App”, with no development costs, to provide branded hotel information, services and guest engagement simply by scanning a QR-code.

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