Guest Technology for Hotels - Cost Saving vs Customer Service
Technology has become an intrinsic part of how we save time and money. Both in our personal lives and in business. From operational processes to marketing systems, from faster pouring our early morning coffee to ordering that late night uber home. It enhances, it simplifies and it saves us time and money. So when it comes to your property, how do you use technology and are you using it in the most cost effective way whilst still providing great customer service?