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18 & 19 Sept 2019

ExCeL LONDON

Katja Froehlich: Speaking at the Hotel 360

Katja Froehlich

Managing Director  -  EXP360

Panel Session: Mastering the 5-Star Guest Experience

Ensuring that your guests' experience is as good as it can be is never easy - but fear not, our panellists are here to help!

From a motivated workforce to implementing the latest tech, the ways you can keep your guests leaving with that 5-star feeling really are endless!

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